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IMPORTANT INFORMATION: 

Dr Hall and I would like to say thank you to our team and you, our patients for all your efforts during this hard time. It's a busy time when some necessary, but radical, changes have had to be made in order to meet the challenge of the Coronavirus. Everyone has co-operated with what we have been trying to do.

We'd like also to thank the wider health community, the CCG and more particular the other local practices in the area.

Thank you.


Just to re-iterate, we have been told that we are no longer to prescribe paracetamol to anyone who is not already on it. This includes children.

This is a National guideline, direct from NHS England, not a decision we have made by ourselves.

There are many sources where paracetamol can be obtained including pharmacies and many chain stores. Unfortunately we can't help with obtaining the supplies.


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Welcome to Gardiner Crescent Surgery

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Welcome!

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.We also have a Facebook which we update regularly please use the link below to find us.

***Important information***

**From Monday the 23rd September 2019 our telephone number will be changing to 0191 3873558. Please make a note of this number as all other numbers will be disconnected.

Repeat prescription Requests

Please allow 48 hours’ notice for repeat prescription requests. All repeat prescriptions must be ordered in writing in the surgery or via the online access. We cannot accept any requests via the telephone. We politely remind patients that it is their own responsibility to ensure they order repeat medication in time before they run out.  

Care Navigation

We are introducing an initiative to help people to find the most appropriate source of help when they call our practice or pop in to make an appointment.

This means that our specially trained receptionists may ask questions about why appointments are required. You are not obliged to answer the questions they ask, however by doing so we can make sure that those people who really need to see a GP can see them as soon as possible.

Virtually everyone who calls to make an appointment asks to see a GP, but very often help will be available more quickly from other highly skilled medical professionals such as nurses or pharmacists, or from other services, including the voluntary sector, they can support people with a wide range of social, emotional or practical needs.

Our trained receptionists will be able to offer you the most appropriate help using the range of information they have access to.

 

(Site updated 13/06/2020)
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